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Shipping and Transit Times
- Free UPS Ground shipping on orders of $40.00 or more to the 48 contiguous United States.
- Orders under $40.00 going to one of the 48 contiguous United States will ship UPS Ground, but will incur a $5.95 shipping and handling fee.
- Shipping to Alaska and Hawaii is available please put in your zip code on "View Cart" page to get shipping quote.
- UPS 3 Day, 2 Day, and Next Day is available, you can get shipping quote on view cart page..
- Sorry we are not offering shipping to any other locations than those said above.
- All shipments include insurance through UPS at no additional charge.
- Please see info below for specific shipping details to each brand we sell on www.BrothersComplete.com
- You will be able to track your order after it has shipped by logging into your account. UPS tracking info for your package will start updating at 8:00 p.m. EST the day your order ships. Please call or email us if you need quicker package shipping info.
- We also carry a lot of other pet brands that are not on this website that we carry in our retail store and can be shipped with your order. Please call ahead for availability, 954 828 9229.
- To have you packages delivered with "No Signature Required" aka "Shipper Release", you will need to sign up for UPS My Choice.
Brothers Complete products ship out directly from the Brothers Complete warehouse in Fort Lauderdale, FL 33304 for the freshest product available. Order Brothers Complete products by 1:00 p.m. EST Monday-Friday to ship same day (excluding holidays). Orders after 1:00 p.m. EST will ship next business day. Please see map below for estimated transit delivery time for once a Brothers Complete order has shipped. UPS 2013 Holiday Schedule. NOTE: UPS does not move packages on Saturdays and Sundays unless you want Saturday delivery for a upgraded shipping fee, please contact us first. We can normally get out new orders after our regular cut off time, but please call ahead for availability.
Bowsers pet beds ship directly from Bowsers in Canada. Transit times will vary.