All products purchased at www.BrothersComplete.com have a 30 day 100% customer satisfaction guarantee.  

If for any reason you are not satisfied with your purchase please contact us within 30 days upon merchandise arrival to set up a return.  Once merchandise has been shipped and returned to Brothers Complete we will process a full refund (item price and original shipping charge).  Due to security reasons we can only process a refund back onto original form of payment.

Phone: 954 828 9229

Email: pierre@brotherscomplete.com

Return Address:

Brothers Complete

917 North Federal Highway

Fort Lauderdale, FL 33304

BILLING:

Brothers Complete is a division of The Doggy Store.  You will see merchant name THE DOGGY STORE on your bank statement when billed or refunded.

We accept: VISA, MasterCard, American Express, Discover Card, PayPal, Check, and Money Orders.  You can also pick your order up available at The Doggy Store in Fort Lauderdale, FL.  Curb side delivery available just give us a call when you get here, 954 828 9229.

PRIVACY POLICY:

When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on out mailing list). We do not share your private information with anyone.